PRIVACY POLICY

This is a privacy policy of VIP Auto Spa Inc.

We respect your privacy and are determined to protect your personal data. The purpose of this privacy policy is to inform you how we look after your personal data. We’ll also tell you about your privacy rights and how the data protection law protects you.

IMPORTANT INFORMATION

What is the purpose of this privacy policy?
This privacy policy aims to give you information on how we collect and process your personal data that you may provide through our Website, by filling in forms or by corresponding with us by post, phone, email, or otherwise.

This business and our Website are not intended for children, and we do not knowingly collect data relating to children. We follow the Children’s Online Privacy Protection Act (COPPA). Suppose we discover on our own that a child is accessing our Website. In that case, we will delete the information as soon as we discover it, we will not use the information for any purpose, and we will not disclose the information to third parties. You acknowledge that we do not verify the age of our users, nor do we have any liability to do so. If you are a child, please seek the permission of a parent or guardian before accessing our Website.

You must read this privacy policy together with any other privacy policies we may provide on specific occasions when we are collecting or processing personal data about you to be fully aware of how and why we are using your data. This privacy policy supplements the other policies and is not intended to override them.

Who is responsible for your personal data?
VIP Auto Spa Inc. is responsible for your personal data (collectively referred to as “VIP Auto Spa,” “we,” “us,” or “our” in this privacy policy). For all data-related matters, contact Robert Durkin, Owner, via email at office@autospa.vip.

Third-party website links outside of our control

Our Website may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.

When you leave our Website, we encourage you to read the privacy policy of every Website you visit.

THE PERSONAL DATA WE COLLECT

Personal data, or personal information, means any information about an individual from which that person can be identified. We may collect, use, store and transfer different kinds of personal data about you, which we have grouped together as follows:

  • Identity Data includes names, company, usernames, gender, and title.

  • Contact Data includes invoicing and delivery addresses, email addresses, and telephone numbers.

We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data). Nor do we collect any information about criminal convictions and offenses.

Contractual agreement to provide personal data
Where we need to collect your personal data under the terms of a contract we have with you, and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with goods or services). In this case, we may have to cancel a product or service you have with us, but we will notify you if this is the case at the time.

HOW WE COLLECT YOUR PERSONAL DATA

We use different methods to collect data from and about you. You may give us your Identity and contact data directly by filling in forms or corresponding with us by post, phone, email, or otherwise. This includes personal data you provide when you:

  • Enquire about our products or services;

  • Subscribe to our service or publications;

  • Request marketing material to be sent to you.

HOW WE USE YOUR PERSONAL DATA

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • Execution of Contractual Obligation this means processing your data where it is necessary for the execution of a contractual obligation to which you are a party or to take steps at your request before entering into such a contract.

  • Legitimate Interest this means the interest of our business in conducting and managing our business to enable us to give you the best service/product and the most secure experience. We make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal data for our legitimate interests. We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted by law).

  • Comply with a legal or regulatory obligation this means processing your personal data where it is necessary for compliance with a legal or regulatory obligation that we are subject to. Generally, we do not rely on consent as a legal basis for processing your personal data other than in relation to sending direct marketing communications to you via email. You have the right to withdraw consent to marketing at any time by contacting us.

Our Email Policy

We comply with the federal CAN-SPAM Act. You can always opt-out of receipt of further email correspondence from us or our affiliates. We will not sell, rent, or trade your email address to any unaffiliated third party without your permission (except in the sale or transfer of our business).

Opting out

You can ask us to stop sending you marketing messages at any time by following the opt-out links on any marketing message sent to you or by emailing office@autospa.vip at any time. Where you opt-out of receiving these marketing messages, this will not apply to personal data provided to us as a result of a product/service purchase, product or service experience, or other transactions.

COOKIES

Our Website uses cookies to better the users' experience while visiting the Website. As required by legislation, where applicable, our Website uses a cookie control system, allowing the user to give explicit permission or deny the use of /saving cookies on their computer/device.

What are cookies?
Cookies are small files saved to the user’s computer’s hard drive that track, save and store information about the user’s interactions and usage of the Website. This allows the Website, through its server, to provide the users with a tailored experience within this Website. Users are advised that if they wish to deny the use and saving of cookies from this Website on to their computers hard drive, they should take necessary steps within their web browsers security settings to block all cookies from this Website and its external serving vendors or use the cookie control system if available upon their first visit.

If you disable or refuse cookies, please note that some parts of our Website may become inaccessible or not function properly.

For more general information on cookies, see the Wikipedia article on HTTP Cookies.

Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.

DATA SECURITY

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal data on our instructions, and they are subject to a duty of confidentiality. We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

DATA RETENTION

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including to satisfy any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data, and whether we can achieve those purposes through other means, and the applicable legal requirements.

In some circumstances, you can ask us to delete your data: see Your legal rights below for further information.

YOUR LEGAL RIGHTS

Unless subject to an exemption under the data protection laws, you have the following rights with respect to your personal data:

  • The right to request a copy of the personal data which we hold about you;

  • The right to request that we correct any personal data if it is found to be inaccurate or out of

    date;

  • The right to request your personal data is erased where it is no longer necessary to retain such

    data;

  • The right to withdraw your consent to the processing at any time, where consent was the lawful basis for processing your data;

  • The right to request that we provide you with your personal data and, where possible, to transmit that data directly to another data controller (known as the right to data portability), where applicable, i.e., where our processing is based on consent or is necessary for the performance of our contract with you or where we process your data by automated means);

  • The right, where there is a dispute concerning the accuracy or processing of your personal data, to request a restriction is placed on further processing;

  • The right to object to our processing of personal data, where applicable, i.e., where processing is based on our legitimate interests (or in performance of a task in the public interest/exercise of official authority); direct marketing or processing for the purposes of scientific/historical research and statistics).

If you wish to exercise any of the rights set out above, please contact us.

Limitation of Liability

You assume the sole risk of transmitting your information as it relates to the use of this Website, and for any data corruptions, intentional interceptions, intrusions or unauthorized access to information, or of any delays, interruptions to or failures preventing the use of this Website. In no event shall VIP Detailing be liable for any direct, indirect, special, consequential, or monetary damages, including fees and penalties in connection with your use of materials posted on this Website or connectivity to or from this site to any other site.

Extra information we may need from you
We may need to request specific information from you to help us confirm your Identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information about your request to speed up our response.

Time limit to respond
We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

CHANGES TO THIS POLICY AND YOUR DUTY TO INFORM US OF CHANGES ON OUR SITE

This version was last updated on 8th September 2021.

If our privacy policy changes, we will update this notice and inform you of the changes.

Please keep us informed if your personal data changes during your relationship with us. It is essential that the personal data we hold about you is accurate and current.

QUERIES, REQUESTS OR CONCERNS ABOUT OUR PRIVACY POLICY

To exercise all relevant rights, questions, or complaints in relation to this policy or any other data protection matter between you and us, please contact us via office@autospa.vip.